Starten Sie eine Remote-Support-Sitzung über den Browser oder eine Windows Anwendung. Es wird kein permanenter Fernzugriff eingerichtet. Den benötigten Support-Code erhalten Sie von dem DMRZ Service & Support.
Installieren Sie die für System geeignete Anwendung (Agent), um Systeme dauerhaft in die DMRZ RMM Plattform zu integrieren.
Windows-Betriebssysteme
macOS-Betriebssysteme
Linux-Betriebssystemen
Laden Sie die “GoToAssist Customer Interaktive App” für Windows Computer herunter, um an Sitzungen mit Bildschirmübertragung teilzunehmen, ohne den DMRZ Service & Support Bereich der DMRZ Webseite verwenden zu müssen.
Zentrale: +49 (3221) 440-1000
Service & Support: +49 (3221) 440-1001
DMRZ Notfall / Störungs Hotline: +49 (800) 5053063
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